SugarSync Review(2023): Is It Good Cloud Storage Service?

SugarSync is a cloud-based file management system that makes it easy for you to share files with others. You can store, sync, and access your data from any device at any time without worrying about running out of storage space or connecting cables!

SugarSync is a company that helps people with storage issues. They offer all sorts of different plans, and they’re always working on new features to stay up-to-date in the world of technology.

SugarSync offers solutions for those who need more memory space or want an easier way to keep files organized online without going through email attachments—especially helpful when your inbox isn’t big enough!

What is SugarSync?

While SugarSync is easy to set up and use, it is costly to service. It lacks skills like collaborative editing and two-factor review, which are fundamental to competitors. In addition, it is unnecessarily difficult to cancel your account once you start paying.

SugarSync Review
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SugarSync has been a trusted name in the file sync space for years. They have always remained competitive with their lower prices and more features than competitors like Google Drive or Microsoft OneDrive.

SugarSync Pricing and Plan

SugarSync does not offer an irreversible free account. In contrast to OpenDrive and Google Drive. Two trials are available: a free 30-day trial that requires a credit card. Alternatively, there’s a hidden alternative for a 90-day trial with 5GB of storage that doesn’t require a credit card.

SugarSync Pricing Review
Pricing and Plan

SugarSync’s whole plan is 100GB of cloud storage for $7.49 per month, equating to $90 per year. The price increases to $9.99 per month for 250GB of storage and $18.95 for 500GB. The service uses a 1TB alternative for up to 3 customers for business plans, starting at $55 per month. Also, note that you will need to update the business account to use external drives with SugarSync. 

That’s a fundamental limitation; IDrive and SpiderOak ONE do not limit you to the use of external drives.

In contrast, Dropbox Plus gives you back $9.99 per month for 1TB of storage, and OneDrive uses a 50GB storage plan for $1.99 per month. You can also choose to have Office 365 personal enrollment for $69.99 per year, including Office 365 collection and 1 TB of drive storage. 

Dropbox and OneDrive both offer free 2GB and 5GB accounts. IDrive ($13.90 a first year at IDrive) uses 2TB of storage for online backups for $69.50 per year among our editors.

Overview of SugarSync Features

SugarSync takes care of your files, photos, and videos so you can focus on what’s really important.

SugarSync is a service that allows for the storage and synchronization of data across all devices to provide easy access from any location. In addition, it offers great security protection, which means no more worries about hackers getting their hands on personal information or private pictures!

Setup and Security

Setting up SugarSync is a breeze. After you have signed up for an account and selected a service level, you can download and install the SugarSync apps for your computer systems and mobile phones. The apps work with Windows, macOS, iPhone, and Android. 

There’s also a plug-in for Outlook on Windows that lets you send large files using a SugarSync shared link rather than an accessory.

One of SugarSync’s central tenets is that you can choose existing folders to sync. So the first time you set up SugarSync, you’ll see a tree of everything on your hard drive and determine which products to sync with the online storage. 

The installation program also creates the My SugarSync folder, which contains the system file system. That works similarly to a Dropbox, Google Drive, or a drive folder. It makes any file or folder you include available on any device with SugarSync mounted, as well as on the web.

SugarSync secures files during the entire upload (TLS), storage (256-bit AES), and download (TLS) procedures. However, you cannot set up two-factor verification (2FA). With Box, Dropbox, Google Drive, and OneDrive, you can secure an account with 2FA.

Protected Folders

With the latest variant, SugarSync has introduced Protected Folders, which is supposed to protect you against ransomware. This feature works similarly to file versioning. But, as the name suggests, it still creates folders.

In particular, you can manage up to 12 variations (the earliest one was deleted when you hit 13) of a folder, with a brand new one created according to a collection schedule: daily, every three days, weekly, every two weeks, and monthly.

You can also do it when you want to make a replica copy of an existing backup folder. For example, if you’ve defined SugarSync to keep 12 variations of a monthly schedule, then backups of that folder will be made for a year with a month full of distinctions between all of them.

The setup is straightforward. Right-click a synced folder and click Create Protected Folder. Next, you define the number of duplicates to be created and the regularity. To access these folder backups, all you need to do is navigate to the Protected Folders tab in the desktop computer app, right-click on the folder in question and click Restore.

Note that, unlike different variations of private files, the variations of these folders will run against your general storage limit. So please take a look to choose when folders you want to back up and exactly how you usually do them.

The Desktop Experience

The SugarSync desktop computer app is neat and helpful. The food to be navigated on the left has a dark gray gradient with vibrant tabs for navigation. With the last upgrade, SugarSync added even more aesthetic flair to this food selection. When deciding on an alternative to food choices, striking, brilliant hues right now fill the entire history of that food choice.

At the top left, there are icons for the application configurations and including the backup folder. We like the Remaining Storage sign on the top bar. However, the desire resulted in a memory malfunction when clicked instead of redirecting to the online website.

 Browsing with the built-in file tree and browsing between components is stylish. In addition, you can view thumbnails of images by clicking the switch in the upper right corner.

In general, the desktop computer application is where you control the options for folder synchronization and sharing. The easiest way to add a folder to cloud storage is to use the in-app switch (which is similar to a folder with a and (+) symbol) at the top left. Once you’ve selected a folder, you can insert private files and folders using the drop-down icon next to the name. 

Alternatively, you can right-click to view a file or folder in File Explorer or drag products directly into my SugarSync folder. Just like a Dropbox folder works, anything you put in the My SugarSync folder will launch online or from any device with SugarSync mounted.

Folder Synchronization

The most attractive feature of SugarSync is the cross-device and cross-folder synchronization options. To capture folder sync, you must first install SugarSync on the device you want to use. Then, if you are syncing a recently created folder or a folder from another device, you can either combine it with an existing folder or leave it as a different entity. Some of the benefits of syncing a folder with another device are that you can access it offline from that device and work as an extra backup if something goes wrong.

The Folders tab shows all of the synced folders connected to your computer system and any tools that offer them. On the Devices tab, the exact details are arranged in a chart format. If you click on one of the folders, you can view its contents. The software application continuously synchronizes files. 

However, a system that we choose to schedule for file syncing can help manage large files or minimal web bandwidth.

Once SugarSync has effectively uploaded your data, you can view components of files from the “Folders” food picker. We think it’s good that the app programs thumbnails of images and allows you to delete products directly. The Share and Create Public Link options work with folders.

However, we appreciate how easy it is to manage your shared content. This is only the final collaboration with private files. However, we dream that the permission options were even more detailed. There is a tab to view recent file transfers and a 30-day database of deleted products to complete the functionality. You can control how much bandwidth is used and limit the cache dimension in the settings.

Working on the Web

SugarSync’s web user interface is not as straightforward as that of the desktop computer app. At the top, you will find various tabs for viewing cloud content, managing sharing options, and considering your account task.

 In addition, there is a ubiquitous search bar that you can use to search for metadata keywords such as file name or file type. You can also manage most of the account options from here and save them to finish your registration (a lot more on that later).

The web control panel allows you to manage files and folders stored on various other tools remotely. For example, you can upload files, create brand new folders, or re-label existing ones. 

If you want to use SugarSync like Dropbox, add files to the My SugarSync folder as they will sync with all of the tools you’ve deployed SugarSync on.

SugarSync allows you to view thumbnails of pictures on the web (as well as on your desktop computer). However, you cannot look at the sound or video. Google Drive lets you view or play almost any type of file that you upload. SugarSync maintains the five most recent variations of your files as well as the current duplicate. These additional duplicates do not count towards your storage limit.

To see one of these variations, click on the file, then select the View Versions icon, which looks like a stack of papers. On the desktop computer, you must right-click a file in File Explorer (or the application) and select Versions, or select the stack of paper icon to the left of a file to view previous models. You can also download and install variations directly from the desktop computer app, a common feature among file synchronization services.

Sharing and Collaboration

As with various other services, SugarSync lets you share files and folders with anyone with the link or simply with detailed people. In particular, the recipient does not have to pay SugarSync subscribers to view or change your files. However, you need to create a login to access them. One benefit is that you get 10 GB of additional storage space for every paid customer you describe SugarSync.

Alternatively, gain an additional 50MB for each good friend you meet. You can view and change basic contact information through the web user interface or brand new import data from Google, Yahoo, Outlook. One disadvantage is that it is not possible to password-protect a shared folder. Both Box and Dropbox allow you to create a password requirement for shared links.

SugarSync does not incorporate any online partnership tools. Contacts are restricted to editing, including, and removing products from a folder. There’s no alternative for multiple customers to concurrently make edits to a file or perhaps interact with each various other with SugarSync Google Drive and Microsoft OneDrive (Free at Microsoft Store). Both offer genuine-time document editing and make it much easier to manage sharing authorizations.

Mobile App

SugarSync uses mobile apps for Android and iPhone tools. We checked the service on a Google Pixel with Android 8.0. The apps are responsive and share the desktop computer’s food selection interface, creating an excellent sense of unity. One design complaint is that the food choices on the left are vast, removing virtually every detail from view.

The mobile app has almost all the functions of the desktop computer.

 So you can sync all folders with your account and share files openly or independently. We love that you can filter products based on the file name or custom tag and that you can upload files straight from your device. That said, instead of letting you linearly download and install files from your folders, you confusingly have to export SugarSync to an app on your device instead.

There are additionally a couple of mobile-specific features of note. For instance, SugarSync can instantly upload any photos and video clips you take with your phone. It also allows you to assign files for offline accessibility and create faster ways for products you frequently access. Finally, like most other files- syncing apps, SugarSync will enable you to sneak peek at photos, songs, and video clips uncreative.

Not So Sweet

As mentioned earlier, to get a free trial of SugarSync, you’ll need to provide your credit card information (unless you’re looking for the alternative of using the 5GB account). If you have a problem, SugarSync will bill you for the service unless you cancel first. 

However, you cannot remove your account from the Account Settings page. Instead, you must read the support page on how to cancel your SugarSync account between 6:00 p.m. and 5:00 p.m. PST on business days to contact a termination agent or call the support number during this time. This process is unnecessarily challenging and customer-hostile.

Just the Basics

SugarSync is easy to use, has a first-class user interface, and uses all the essential file synchronization functions. But it hasn’t kept up with competitors who offer a lot more storage for a lot less money, advanced partnership options, and benefits like two-factor verification.

Finally, SugarSync’s complicated abort handling leaves a lot to be desired. The space for file sync and cloud storage services is highly affordable, and with major players like Google, Microsoft, and Dropbox, SugarSync isn’t as appealing.

Check out our roundup of the most effective online backup services if you want even more irreversible and secure workarounds to keep your files online.

SugarSync Customer Support

SugarSync’s customer service is now live and more accessible. SugarSync recently announced that they would be providing many new services, including Live Chat support for customers with an annual subscription to the program priced at $99 per year. In addition, callers can expect quick responses from dedicated agents during normal business hours (9 am-5 pm PST).

Customer Support
Customer Support

SugarSync’s current telephone support hours are from 6:00 a.m. to 5:00 p.m. (Pacific time) on weekdays.

To sign in, log into your My SugarSync account and visit the Account section. Then, select the option to update and subscribe to customer service.

SugarSync Money-Back Guarantee

They offer a 30-day money-back guarantee.

The subscription fees are automatically renewed for a similar subscription period unless you cancel the account by the end of the current subscription period. Only the administrator can cancel a gaggle account.

You can cancel your account at any time by contacting customer service. Cancellations take effect immediately upon completion of the cancellation process. Please note that if you terminate your account, you will not be ready to use or access the service, and you will not be entitled to a refund of any fees you have paid. 

After the administrator terminates the group account, group members are no longer ready to use or access the service.

SugarSync Alternatives

Though SugarSync is not the only cloud web content cooperation software, many of its competitors cannot offer similar features and functionality. With various essential factors that must be considered when looking for alternatives, it’s crucial to research all competing options before making your final decision.

We have compiled a checklist of solutions selected by the reviewers as the most effective generic alternatives and competitors to SugarSync, including JustCloud, Microsoft OneDrive for Service, Box, Citrix, ShareFile, and Apple iCloud.

SugarSync Conclusion

SugarSync is an intuitive file-syncing service with good mobile apps. However, it’s costly and does not have sophisticated partnership features.

SugarSync is a tool to help you back up your digital life and keep it in sync across all of the devices, laptops, phones, or tablets.

SugarSync can ensure that no matter what device I’m using, my information will always synchronize on another one because they’ve got an app for just about anything from Dropbox to Google Drive.

8 Total Score
SugarSync Review

SugarSync is a great option for those who want to store their files in the cloud. A storage provider that can keep up with any size of the file, SugarSync has many features and an easy-to-use interface that will make you forget about worrying over how much space your hard drive on your computer or mobile device may take up!

  • Committed desktop computer user interface
  • Solid mobile apps
  • File Explorer integration
  • Protected folders
  • Confusing web client
  • Not zero-knowledge
  • Costly
  • Lacks security features for sharing
  • Slow
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Shajahan Sajal
Shajahan Sajal

I am Sajal. A Freelancer, a blogger, a Freelance Content Writer, and a geek when it comes to anything related to online marketing. Stay connected to me. Leave a comment if you like my articles.

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